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Privacy Policy

Last updated: March 2025

1. Who we are

RADIX Anatomy ("we", "our") operates the RADIX Anatomy educational platform. This policy explains how we collect, use, and protect your personal information.

2. Personal information we collect and store

We collect and store the following personal data when you use the Service:

  • Email address — used for your account, sign-in, and password reset. We do not use it for marketing unless you have opted in.
  • Account details — display name (if provided), account creation date, and subscription or trial status.
  • Usage data — progress, test results, and flashcard activity so we can provide personalised learning and analytics.
  • Payment-related data — processed by our payment provider (e.g. Stripe). We do not store your full card number; we may store a reference to your subscription and billing status.

This data is stored securely (e.g. using Supabase and our hosting provider). We use it only to provide the Service, process payments, and comply with legal obligations.

3. How we use your information

We use your personal information to:

  • Create and manage your account and authenticate you.
  • Provide tests, flashcards, guided revision, and analytics.
  • Process subscriptions and communicate about your account or billing.
  • Send essential service emails (e.g. password reset); we may send product updates if you have agreed.
  • Improve the Service and comply with applicable law.

4. Cookies and similar technologies

We use cookies and similar technologies for essential operation of the Service (e.g. keeping you signed in, security). These are necessary and do not require consent.

If we use non-essential cookies (e.g. analytics, preference cookies), we will ask for your consent where required by law (including in the EU and UK). You can manage or withdraw consent via your browser settings or our cookie preferences if we provide them.

5. Legal basis and your rights (EU/UK)

If you are in the European Economic Area or the UK, we process your data on the basis of contract (providing the Service), consent (where we ask for it), or legitimate interests (e.g. security, improving the Service), as applicable.

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain processing.
  • Data portability where applicable.
  • Lodge a complaint with a supervisory authority in your country.

To exercise these rights, contact us at: [add your support email here].

6. Data retention

We retain your account and associated data (email, progress, subscription status) for as long as your account is active. After you close your account, we may retain certain data for a limited period for legal, accounting, or security reasons, after which it is deleted or anonymised.

7. Sharing and security

We do not sell your personal data. We may share data with service providers (e.g. hosting, authentication, payment processing) who act on our instructions and are bound by confidentiality. We use appropriate technical and organisational measures to protect your data.

8. Changes and contact

We may update this Privacy Policy from time to time. We will indicate the last updated date. Continued use of the Service after changes constitutes acceptance. For privacy-related questions or to exercise your rights, contact us at: [add your support email here].

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